Privacy Policy

Last Updated APRIL 2023


1. Overview

WhiteLabelCRM Inc. (“White Label CRM,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://app.whitelabelcrm.io/ or otherwise use the Platform as described further in the Terms of Service, and that you may provide in electronic messages to WhiteLabelCRM.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

WhiteLabelCRM may change this Privacy Policy at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the WhiteLabelCRM Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.

2. The Types of Information That WhiteLabelCRM Collects About You and How WhiteLabelCRM Collects Information About You

WhiteLabelCRM may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively referred to as "Information").

"Personal Information" refers to data by which you may be personally identified, such as your name, email address, employer, job title and department, and telephone number.

"Non-Personal Information" means data that is about you but does not specifically identify you. If you browse, read pages, or view content on our Platform without taking any further action, we will gather and store Information about your visit that does not personally identify you.

We collect Information in the following ways:

Directly from you when you provide it to us: When you subscribe to a newsletter, create an account, make a purchase, or request information from WhiteLabelCRM, we will ask for information such as your name, contact details, billing and shipping information, communication preferences, and account ID or credentials. If you schedule an appointment with us through the Platform, attend a trade show or event, or contact us in any other way, you may voluntarily provide similar information. If you submit any Personal Information about other individuals to us or our service providers, you are responsible for ensuring that you have the necessary authority and consent to allow us to use their Personal Information in accordance with this Privacy Policy.

From third parties: We obtain information through partnerships, vendors, suppliers, and other third parties. These parties may include corporate enterprises, educational institutions, public enterprises, advertising and marketing companies, data set and information vendors, public database providers, social media platforms, partners, product or service providers, event hosts or vendors, research partners, or enterprises that use WhiteLabelCRM services. We take steps to ensure that the information we receive from these third parties has been collected with your consent or that these parties are legally authorized to disclose your Personal Information to us. We may also obtain information through partnerships or co-create datasets with partners as part of our business operations. This data is used for purposes such as improving the Platform and other WhiteLabelCRM services, enhancing existing products, and developing new capabilities and features. In some cases, we may combine Personal Information about individuals from multiple sources, including information collected directly from you or through your use of the Platform.

Automatically as you navigate through the Platform or utilize our Services: We collect information about your interactions with the Platform using technologies like cookies, pixel tags, and similar technologies. For more information about our use of cookies and similar technologies, how you can manage cookies, and how we respond to Do Not Track signals, please refer to our separate Cookies Policy.

Please note that this is a regenerated version of the original text, tailored specifically for WhiteLabelCRM. It is important to review and customize the content according to your specific needs and legal requirements.

3. How WhiteLabelCRM Uses Personal Information It Collects About You and the Purposes for the Collection and Use We use Personal Information that we collect about you or that you provide to us for the following purposes:

For Functionality and Development of the Platform and WhiteLabelCRM Services. We use information to provide, offer, and personalize the Platform and other WhiteLabelCRM Services provided to you.  Some information, like your IP address, is used to communicate with your device to provide network connectivity, measure usage levels of the Platform, diagnose server problems and provide security features.  Other business purposes that depend on use of your information include data analysis related to testing, modifying, improving or developing new products, services and technologies, and to identify trends.   We use cookies to make our websites and the Platform operate, work more efficiently, and provide analytic information.  Technologies similar to cookies, such as pixel tags are also used in connection with the Platform. For more information on our use of cookies, please read our Cookies Policy. For Customer Support, Platform Updating and Reporting. The Platform may use information to provide WhiteLabelCRM with updates and reports, and to check that the Platform is working properly.  Update functions may automatically check your system to see whether files need to be refreshed, updated, or modernized, in order to provide you with the up-to-date security, versions, features, options and controls associated with your systems or devices.  We rely on information to analyze performance and improve and maintain the Platform.  We also rely on Personal Information you provide to us to provide you with customer support for the Platform and other WhiteLabelCRM Services, and to verify eligibility for promotional offers. For Business Operations. We use information to operate our business; for example, to perform accounting, auditing, billing, reconciliation, and collection activities. Other business purposes that depend on use of your Personal Information include crime or fraud monitoring and prevention, protecting our legal rights, and performing contractual obligations.  We also use Personal Information to contact you to advertise, market and sell WhiteLabelCRM Services in accordance with your communications preferences. To Communicate. We use contact information to send messages; to provide WhiteLabelCRM Services; to respond to customer service requests; to provide alerts such as security updates or changes in our policies or about subscriptions that are ending; and to send marketing or informational materials like newsletters or white papers, in accordance with your communication preferences.  We occasionally conduct surveys, or do focused research or studies which may require you to voluntarily share Personal Information in order to participate.  These activities typically have additional notices that provide more information about the use of your Personal Information and to which you may be asked to consent. For Advertising and Marketing. We may use Personal Information collected from you, combined with information about what advertisements you viewed and other information we collect, to enable us to provide personalized content and to study the effectiveness of advertising and marketing campaigns.  You may choose whether to allow or deny uses or sharing of your device’s location by changing your device settings, but if you choose to deny such uses or sharing, we may not be able to provide you with certain personalized Kazi Agency Services and content on the Platform. For Statistical Purposes to Improve the Platform. We may compile Platform statistics into traffic reports, which help WhiteLabelCRM understand, anticipate, and respond to user needs.  If we learn, for example, of heightened interest in certain aspects of the WhiteLabelCRM Platform, we are likely to highlight that information on the Platform home page. This Information helps us create a better overall experience for Platform users.

LEGAL BASIS FOR OUR USE (APPLICABLE ONLY TO EEA AND UNITED KINGDOM VISITORS):

If you are visiting from the European Economic Area (EEA) or the United Kingdom (UK), the legal basis for collecting and using the Personal Information described above depends on the specific context and the type of Personal Information involved.

We will collect Personal Information from you only if we have your consent, if we need the Personal Information to fulfill a contract with you, if we have a legal obligation to do so, or if the processing is in our legitimate interests (such as administrative purposes, direct marketing, product development or improvement, fraud prevention, criminal activity prevention, and information security) and does not override your data protection interests or fundamental rights and freedoms.

When we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make it clear at the time of collection. We will also inform you whether providing that information is mandatory and explain the consequences if you choose not to provide it.

Similarly, if we collect and use your Personal Information based on our legitimate interests (or those of any third party), we will take reasonable steps to provide clear notice and describe our legitimate interests.

Kazi Agency acts as the Data Controller for all Personal Information collected through the Platform in the EEA and the UK, unless otherwise stated in a supplemental Privacy Policy. You can find the contact details for Kazi Agency in the "HOW TO CONTACT US" section.

If you have questions or need further information regarding the legal basis for collecting and using your Personal Information for a specific processing activity, please contact us using the provided contact details in the "HOW TO CONTACT US" section below.

RETENTION OF YOUR PERSONAL INFORMATION:

We will retain your Personal Information only for as long as reasonably necessary to fulfill the purposes for which we collected it. This includes meeting legal, regulatory, tax, accounting, or reporting requirements and other purposes described in this Privacy Policy. In the event of a complaint or if we reasonably believe there is a possibility of litigation related to our relationship with you, we may retain your Personal Information for a longer period.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of unauthorized use or disclosure, the purposes for which we process the Personal Information and whether we can achieve those purposes through other means, as well as applicable legal, regulatory, tax, accounting, or other requirements. In certain circumstances, you can request the deletion of your data (please refer to "YOUR LEGAL RIGHTS" below for further information). Additionally, we may anonymize your Personal Information for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

4. How WhiteLabelCRM Protects Your Information

WhiteLabelCRM is committed to implementing reasonable and appropriate administrative, technical, and organizational security measures to safeguard your Personal Information from potential risks such as loss, destruction, unauthorized access, alteration, use, or disclosure, whether temporary or permanent. We also require our suppliers and vendors to apply similar protections when they access or utilize the Personal Information we share with them. It is important for users of the Platform to take responsibility for protecting their data, systems, networks, and the services they use.

While we strive to maintain the security of your information, it is important to note that no technology, data transmission, or system can be guaranteed to be completely secure. If you suspect that the security of your interaction with us has been compromised (for example, if you believe that your password for any WhiteLabelCRM account has been compromised), please notify us immediately by contacting us using the instructions provided in the "HOW TO CONTACT US" section below. We appreciate your prompt action in helping us address any security concerns.5. When WhiteLabelCRM Shares Your Information

At WhiteLabelCRM, we collaborate with our affiliates to deliver the Platform and other Kazi Agency Services. Additionally, we engage authorized suppliers and business partners to support our operations. When we share your Personal Information with these entities, we take appropriate measures to ensure that your information is used solely for lawful and authorized purposes consistent with this Privacy Policy. We also implement confidentiality and security measures to protect your data.

Furthermore, we may share information with third parties in the following circumstances: for advertising and marketing purposes; when required by law or to respond to legal processes; to safeguard our customers and protect lives; to maintain the security of the Platform; and to defend our legal rights. The disclosure of Personal Information that we collect or you provide is described as follows in this Privacy Policy:

With Affiliates and Subsidiaries: Limited to purposes outlined in and consistent with this Privacy Policy.

With Suppliers: Our authorized vendors and suppliers may require access to Personal Information to fulfill contracted services such as product delivery, website hosting, data analysis, IT services, auditing, or customer service. At Kazi Agency, we utilize a range of software and tools, processing Personal Information as part of our regular business operations. Our agreements with suppliers and vendors include provisions to safeguard your Personal Information and restrict its use.

With Partners: On occasion, we establish relationships with third parties that are not suppliers or vendors but collaborate with us to provide specific opportunities such as marketing promotions, joint products, research studies, or facilitation of Platform services. Additional terms or Privacy Policies may apply in these cases. For third parties or purposes not explicitly mentioned in this Privacy Policy, we only share your information when a lawful basis exists.

For Advertising and Marketing: We share your information with our third-party partners to create and deliver advertising and marketing content, provide content services, personalize ads, and evaluate the effectiveness of our campaigns. This may include communicating goods and services that may interest you based on factors like prior purchases, your device's location, viewed advertisements, or cookies and similar technologies related to your use of the Platform and other websites. Please refer to our Cookies Policy for more details. You have the option to allow or deny the use and sharing of your device's location by adjusting your device settings. However, denying such access may limit the availability of certain Platform Services and content provided by our partners. Kazi Agency does not share your Personal Information with non-affiliated third parties for their independent advertising or marketing purposes without your consent.

Sales, Mergers & Acquisitions: In the event of a corporate transaction such as a reorganization, merger, sale, joint venture, assignment, transfer, or any other disposition of all or a portion of our business, assets, or stock (including bankruptcy or similar proceedings), we may disclose Personal Information as part of the transaction.

With Your Consent: Kazi Agency may disclose your Personal Information to any person or entity when you provide your consent. Please refer to the section titled "Your Choices & Rights" below for information on how to decline our advertising and marketing communications.

Additionally, we may share non-personally identifiable information, such as anonymized or aggregated data, with suppliers for purposes such as analysis, identifying product trends, and supporting research and development of new Kazi Agency Services.

Kazi Agency does not sell any of your Personal Information.

6. YOUR LEGAL RIGHTS

At Kaziagency, we value and respect your rights concerning the use and sharing of your Personal Information. You have the right to request access, correction, or deletion of your personal data, as well as make choices regarding the type of marketing materials you receive (or opt out of receiving marketing communications from Kaziagency altogether). If you are located in Europe, you may have additional rights under the General Data Protection Regulation (GDPR). Furthermore, additional choices and rights may be available to you depending on the specific Kazi Agency Services you use.

Access, Correction, or Deletion of Your Information: If you wish to correct or update your Personal Information, request access to or deletion of your Personal Information, you can reach out to us by visiting the Platform or using the contact details provided in the "HOW TO CONTACT US" section below. Please note that certain information may need to be retained for recordkeeping purposes or to fulfill ongoing transactions initiated before the request (e.g., purchases or promotions). Additionally, some information may remain in our systems and records as required by applicable law.

Confirmation of Your Personal Information and Obtaining a Copy: Upon your request and where permitted by law, we will confirm the Personal Information we hold about you. You may also have the legal right to obtain a copy of your Personal Information. To exercise these rights, you can submit a written request using one of the methods described in the "HOW TO CONTACT US" section below. In some cases, we may charge a processing fee as allowed by law, and we may require proof of your identity before fulfilling your request.

Data Privacy Rights for Individuals in the European Economic Area or the United Kingdom: If you are located in the EEA or the United Kingdom, you have the right to object to the processing of your Personal Information, request the restriction of processing, or seek the portability of your Personal Information. These rights can be exercised by submitting a written request using one of the methods described in the "HOW TO CONTACT US" section below.

Withdrawal of Consent: If we have collected your Personal Information with your consent, you can withdraw your consent at any time. Please note that withdrawing your consent will not affect (1) the lawfulness of any processing conducted prior to the withdrawal or (2) the processing of your Personal Information under other legal bases.

If you believe that we are using your Personal Information in a manner inconsistent with this Privacy Policy or if you would like more information about your rights, you can contact your local data protection authority.

Choices Regarding Advertising and Marketing: We offer you various choices concerning the use and disclosure of your Personal Information for advertising and marketing purposes. You can access or update your contact details and modify your communication preferences by using the methods provided in the "HOW TO CONTACT US" section below. Please be aware that even if you choose not to receive marketing communications, you may still receive important communications related to your products or the Platform, such as security updates, service notifications, or product deliveries. Some advertising content is delivered through the use of cookies and similar technologies on the Platform. For more information about Kazi Agnecy use of these technologies and how you can manage or decline their use, please refer to our Cookies Policy.

7. Information From Children

At Kazi Agency, we are committed to protecting the privacy of children. We do not knowingly collect, use, or disclose any information from children under the age of 16. If we become aware that we have unintentionally collected Personal Information from a child under 16 years old—or under the equivalent minimum age as required by applicable laws, such as 13 years old under the Children's Online Privacy Protection Act in the United States—we will take immediate steps to delete that information. If you are under 16 years old, please refrain from providing any information about yourself to Kazi Agency, including your name, address, telephone number, or email address. If you become aware that Personal Information of a child under 16 years old has been provided to us, please contact us using one of the methods provided in the "HOW TO CONTACT US" section below. We will promptly address the situation and take appropriate actions to resolve it.8. Links to Other Websites and Services

Kazi Agency may provide links to other websites or services for your convenience. However, please note that we are not responsible for the practices, policies, or content of these third-party websites or services, including their privacy and security practices. This Privacy Policy does not govern the activities of such third parties.

When you navigate to a linked website or use a service provided by a third party, it is important to be aware that their own policies and practices, including data collection, processing, use, storage, and disclosure practices, apply. We do not endorse or have control over the content or practices of these third-party websites or services, even if they are linked to or accessible through our Platform.

This includes:

(a) Third-party websites or services linked on our Platform: The inclusion of a link on our Platform does not imply endorsement or responsibility for the linked website or service by Kazi Agency or our affiliates.

(b) App developers, app providers, social media platforms, operating system providers, wireless service providers, and device manufacturers: When using our Platform or other Kazi Agency services, you may interact with third-party organizations such as Facebook, Apple, Google, Microsoft, LinkedIn, and others. Any Personal Information you disclose to these organizations through or in connection with our Platform or services is subject to their respective privacy policies and practices, and not governed by this Privacy Policy.

We encourage you to review the privacy policies and terms of service of any third-party websites or services you visit or use to understand their practices regarding your Personal Information.9. Do Not TrackCertain web browsers offer a "Do Not Track" (DNT) feature that allows users to express their preference not to be tracked by websites and online services. Currently, the Platform does not respond to DNT signals. This means that even if you have enabled the DNT feature in your browser, we may still collect and use information as described in this Privacy Policy.We strive to respect your privacy preferences and provide transparency regarding our data collection and usage practices. For more information on how we collect, use, and protect your information, please refer to this Privacy Policy.

11. International Compliance

Kazi Agency is a global company headquartered in the United States. This means that we may transfer your Personal Information between the United States and our affiliates and business partners located in other countries. Additionally, we may transfer your Personal Information to third-party service providers who are situated in a country different from your own.

The purpose of these international transfers is to ensure efficient operations, improve performance, and establish redundancies to safeguard information in the event of an outage or other issues. When transferring your Personal Information, we will process it in a manner that aligns with the commitments outlined in this Privacy Policy and complies with applicable laws.

Kazi Agency takes appropriate measures to comply with applicable laws when transferring Personal Information across borders. For Personal Information originating from the European Economic Area (EEA) or the United Kingdom (UK) that is transferred to a Kazi Agency entity outside the EEA or UK and where such entity does not have an "adequate level of protection" as determined by the European Commission, we rely on various lawful measures, such as contracts that incorporate the EU or UK standard contractual clauses. These measures ensure that adequate safeguards are in place to protect the Personal Information we transfer.


12. How To Contact Us About This Privacy Policy

To ask questions about this Privacy Policy and our privacy practices, contact us at support@kaziagency.com or by mail at:

8115 Dragonfly Drive,

Richmond Texas